EVENT FAQ
Event Scheduling & Booking
Event dates are in high demand and are secured on a first-come, first-served basis with payment in full. To properly source supplies, invoices are typically due upon receipt and at least 2–3 weeks prior to your event (shorter timelines may be accommodated when possible). Additional fees may apply. Once booked, events are non-refundable, as materials are sourced specifically for your experience—however, we’re happy to help accommodate last-minute guests or reallocate unused materials when possible. We’re also proud to support local schools by donating 20% of proceeds from eligible PTA or fundraising events.
Your Questions, Answered
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We offer a range of event packages all designed to meet your needs—whether you're planning a shower, hosting a birthday or need a full scale event activation. Everything is tailored to help you host a memorable event. You can view all of our offerings by clicking above.
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Dates are in high demand & are secured on a first come, first served basis based on invoices paid in full. *Please note- due to an increased demand & volume, invoices must be paid in full to secure/hold your selected date. We do not offer holds or partial deposits on most events. In order to source your supplies, we require all event invoices be paid upon receiving & a minimum of 2-3 weeks in advance* If your event has a quicker turnaround time than 2-3 weeks please let us know, we will do our best to accommodate.
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it depends on your event! additional fees may apply, we will discuss any/all applicable fees once we receive your inquiry form
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fill out an event inquiry and we will contact you via email to begin the booking process. If requested, you will receive an invoice from The Floral Bar detailing your event cost. In order to secure your requested date, your invoice must be paid in full.
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We understand RSVPs can be tough to lock down, however once your invoice is paid our team gets to work excitedly sourcing the perfect supplies for your event. For that reason, we do not offer refunds and ask that you please make arrangements accordingly. We typically are able to source extra flowers/recipes/materials to accommodate larger guest counts with proper notice.
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Our address is 175 Miron Dr. Ste. 140 Southlake, TX. 76092. Please refer to your invoice for your event’s start time, end time and date. Please plan to arrive no earlier than 15 minutes prior to your start time and leave no later than 10 minutes past your specified end time. Parking is permitted in our immediate parking lot as well as in both the adjacent Empire Rugs & Kitten to Cat parking lots. We do have a walk-in cooler available on site if needed however we do not keep ice on hand. We do have a water cooler/dispenser for you & your guests here as well as cups, trays, wine openers & other miscellaneous serveware. Should your event require additional time than what was allotted and paid for on your invoice, we will bill you accordingly.
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Yes! You are welcome to bring your own food and decor for your event, we simply ask that all set up and tear down be done within your allotted time, if more time is needed you may book additional store rental time by the hour. Outside florals are not permitted.
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Yes! For all private off site classes & events our team will arrive on site approximately 30 minutes prior to the agreed upon start time in order to set up. Off site venues/clients will need to provide all delivery instructions and clearances prior to the day of the scheduled event. Clients hosting off site private classes will be responsible for providing a work space for their attendees, please ensure you have enough table space to host. The Floral Bar staff will provide all other materials needed for the class & will perform light clean up at the end of the class.
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In most cases we can accommodate custom color requests if given enough notice. However, because of the perishable & seasonal nature of flowers, flower selections will be up to the discretion of the Floral Bar team. We will make every effort to include your requested color palette and flowers.
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Due to the perishable and market-sensitive nature of fresh flowers, all event bookings with The Floral Bar are subject to the following rescheduling policy:
All bookings are final. We do not offer refunds under any circumstances.
Because floral product is often sourced and ordered specifically for your event well in advance, we are unable to accommodate flexible rescheduling. Once an event is booked and confirmed, the following terms apply:
-Rescheduling is not guaranteed and is only considered on a case-by-case basis.
-Requests to reschedule must be submitted in writing at least 14 days prior to the original event date.
-Approved reschedules will incur a rescheduling fee and must be completed within 30 days of the original event date, subject to availability.
-Any rescheduled event is subject to current market pricing, and additional costs may apply due to changes in flower availability and pricing.
-If floral product has already been ordered or processed for your event, rescheduling will not be permitted.
In the event that a reschedule cannot be accommodated, your original booking and all payments made will be forfeited.
By booking with The Floral Bar, you acknowledge and agree to these terms. -
our bouquet bar dimensions are:
Height 59 inches
Width 29.5 inches
Depth 25.5 inches
depending on how many stems you purchased we may bring several of these bouquet bar carts. You will also need table space to wrap bouquets as well as trash cans. we recommend at least one 6’ table per 25 guests.